Privacy Policy

Last updated: September 25, 2026

Icon Decks (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Property address or project location
Details about your renovation or deck project
Any information submitted through contact forms, quote requests, or email inquiries

We may also automatically collect limited technical information, such as:

IP address
Browser type
Pages visited
Time and date of visits

This technical information is used for website analytics and performance improvement only.

2. How We Use Your Information

We use your personal information to:

Respond to inquiries and provide quotes
Communicate about your project or requested services
Schedule consultations or site visits
Improve our website and customer experience
Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use our site.

You can choose to disable cookies through your browser settings.

4. Disclosure of Information

We may share your information only in the following situations:

With trusted service providers who assist us in operating our business or website, such as hosting and analytics providers, under confidentiality obligations
If required by law, regulation, or legal process
To protect our legal rights or prevent fraud

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

Under Canadian privacy laws, you have the right to:

Request access to your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent for certain uses of your information

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of those external sites.